Lessons are always billed the first of each month. If lessons start in the middle of the month then the lessons for the remainder of the month are billed with the first lesson and are pro-rated for the number of lessons that month.
Parents are encouraged to attend lessons and be present during the lesson. There are usually refreshments and a coffee bar available for parents.
If there is a need to cancel a lesson 24 hours notice is required to receive a credit for that lesson. Less than 24 hours notice can result in payment of the missed lesson. There are generally no makeup lessons except for unusual circumstances.
Any outstanding balance more than 30 days past due are subject to a 10% late fee and lessons can be suspended until all accounts are current.